When you choose EWS as the connection protocol: Select this option if you want to restrict request creation to non-email sources. Also specify, if any, the allowed email IDs and domains from which request can be created by email. Provide the time interval within which mails have to be fetched. Provide the server address from which the mails should be fetchedĮmail address/es from which service requests must be fetched. When you choose POP, IMAP, POPS, or IMAPS as the connection protocol:įill out the displayed fields using the pointers given below: Field Then, proceed with the configuration as shown below: Select whether to use the Exchange Web Service (EWS) or external mail servers (POP, IMAP, POPS, or IMAPS). On this page, we'll discuss how to configure the following: Go to Admin > MSP Details > Mail Server Settings. Configure incoming and outgoing email settings so that your requesters and technicians can send and receive emails.
0 Comments
Leave a Reply. |